TOPHOTELCHOICES.COM is a distinctive on-line brand owned and operated by M.Atteshlis Travel Ltd ("the company"). The company is registered at 15, Emmanuel Roide Street, Kirzis Center, Block C, No. 20 & 21, 3031 Limassol, Cyprus.

Our booking services are only available to those over 18 years old. Your use of the Tophotelchoices.com website is conditional on your acceptance of the following terms and conditions, and that by submitting a booking you must comply with the following arrangements.

Any booking made by yourself through our website is regarded as an offer by yourself to purchase our product. The contract for services between yourself and the company will come into existence when full payment has been accepted, and confirmation has been issued. The person who makes the booking accepts these conditions and is responsible for all necessary payment.

The company is registered in the Republic of Cyprus and this agreement is subject to Cyprus law and to the exclusive jurisdiction of the courts of the Republic of Cyprus.

By agreeing to our terms and conditions you are entering into a contract between yourself and the company, if wishing to cancel, amend or change your reservation in any way this must be processed through the company. If cancellation or amendment is made with the hotel directly we do not recognise any changes implemented.

You may not publish, copy, transmit, licence or sell any information obtained from the Tophotelchoices.com website. The company makes every effort to ensure that the information on the website is accurate to the best of our knowledge, we do not accept responsibility for any loss or inconvenience sustained as a result of relying on the information provided.

Subject to your compliance with the terms of this agreement, the company grants to you a personal, non-commercial, non-exclusive, non-transferable and royalty free right to receive information and make transactions on this site, solely for your lawful personal use. The right to receive information is not transferable. As a customer you are hereby granted a single copy license to download or print any of the information within Tophotelchoices.com for your personal use. Unauthorised commercial use of the website and its content is prohibited. The Agreement and the Licence granted in it shall continue until Tophotelchoices.com announces its termination, and will terminate automatically if you fail to comply with the limitations described in this Agreement. In the case of termination, all information downloaded or printed from the site must be destroyed immediately. You may not: copy, transfer, distribute, transmit, reproduce, display, or modify any of the content on this site or use it for public display, performance, sale or rental; remove, modify or alter any copyright or trademarks.

Tophotelchoices.com is a trademark of the company. Tophotelchoices.com 's logos, words, or titles may not be used by a third party without the express and written permission of the company.

The Website content may include facts, views, opinions and recommendations of particular hotels deemed of interest. The company shall not be held liable for the account of the accuracy, defamatory nature, completeness or timeliness of, nor do they otherwise endorse these views opinions or recommendations. The information provided on the Website is intended as information only and does not constitute advice and you should not rely on any material contained therein to make or refrain from making a decision or deciding on a course of action.

Information on the website may be out of date from time to time or contain typographical errors or technical errors. The company accepts no responsibility for keeping the information up to date or liability for failing to do so.

The Tophotelchoices.com Website may contain hyperlinks to Websites operated by parties other than the company. Such hyperlinks are provided for your reference only. The company does not control such Websites and does not imply any endorsement of the material on such Web sites or any association with their operators.

The company does not accept any responsibility for emails being received by our customers. Automatic confirmations are issued to all customer email addresses. If you have not received any confirmations or notices from Tophotelchoices.com since making a reservation you must contact us directly by phone +357 7777 7737 or email us at reservations@tophotelchoices.com.

The company shall in no event be liable to you or anyone else for any inaccuracy, error or omission in, or loss, injury or damage caused in whole or part by, or failures, delays or interruptions of, the content or the website services provided by any combination of the foregoing; and shall in no event be liable to you or anyone else for any consequential, incidental or special damages, including but not limited to any lost profits or trading losses arising out of or relating to the use or inability to use the information or any decision made or action taken by you in reliance on information, even if advised of the possibility of such damages.

The company shall not be liable for any failure or delay in performance of its obligations, which results directly or indirectly from any cause or circumstance beyond its reasonable control. The following shall be regarded as examples of such circumstances: outbreak of hostilities, riot, civil disturbance, acts of terrorism, revolution, the act of any government or authority, fire, flood, lightening, explosion, fog or bad weather, interruption or failure of a utility or transport service (including but not limited to electricity, gas, water or telecommunications) renovations undertaken by the hotel, strikes, lockouts or boycotts, embargo, or blockade.

Unless otherwise stated, all bookings must be pre-paid by credit/debit card only, so full payment will be deducted from your credit/debit card at the booking stage, this will secure the booking. The company will not accept payment by cheque, money order, or cash. The company reserves the right to pass on any charges relating to returned credit card charge backs.

Payment by credit/debit card can be made by Visa or Mastercard, as listed on the company's website. The company reserves the right to charge you in addition for any handling fees incurred by us in relation to bookings made by credit/debit cards. You will be notified of the relevant charges prior to issue of a confirmation invoice.

You and the other members of the party are responsible for payment of any charges made for use of any ancillary services provided by the hotel, which are not covered by the quoted Tophotelchoices.com room rate. Such services could include facilities such as telephone, laundry service, security safe, room service, newspapers, plus damages and any other fees levied by the accommodation provider for the use of amenities. Therefore, you are likely to be asked to pay a deposit when you arrive at the accommodation, which will normally be applied to a credit card, in order to cover supplementary charges that may be incurred by you during your stay.

Please refer to our Privacy Statement shown separately.

This site is intended to assist you in determining the availability of and booking hotel rooms.

Although the company makes every effort to ensure that our published descriptions are correct, it does not own or operate the hotels or suppliers and cannot prevent or control modifications regarding hotels. The company therefore reserves the right to change the description of a hotel.

Tophotelchoices.com website may contain a plan of the layout of the accommodation. If so, this is based on specifications provided to us by the accommodation providers. The plan will only be a general representation of the accommodation. Actual unit size, design, fixtures, furnishings and facilities may vary from those shown on the plan.

The company does not make any warranty that the website is free from infection by viruses or anything else that has contaminating or destructive properties.

The company acts only as a booking agent between you and the relevant suppliers. The supplier's standard conditions may limit or exclude liability, often in accordance with international conventions. In making a booking with Tophotelchoices.com you will be deemed to have accepted the supplier’s terms and conditions of trade and you should note the clauses dealing with the cancellation of bookings and limitation of liability. A copy of the supplier's terms can be obtained upon request.

Should you wish to cancel your reservation, you can do so online. Cancellations must be made with Tophotelchoices.com and not the hotel as the contract you have entered into is between the company and the customer. Cancellations sent to the hotel are not recognised by us.

Reservations cancelled 72 hours or more before the arrival date are subject to a 10% charge of the total reservation cost. Reservations cancelled 0-72 hours before arrival will incur a 1 night charge on every room reserved. If a customer "no shows" at the hotel they forfeit the entire cost of the reservation.

Any cancellations, changes or modifications for bookings falling within special event period will incur 100% charges. The only exceptions to this will be where additional rooms/beds/cots/nights are added to the existing confirmed room or nights. When additional rooms/beds/cots/nights are added to existing confirmations, no amendment charges will apply.

Cancellations notified directly to the hotel or other accommodation will not be effective. Requests for cancellations and amendments must be made through Tophotelchoices.com.

Any customers wishing to cancel their reservations 0-3 days before arrival must phone our offices and cancel with a reservation clerk.

All amendments are always subject to availability. There is a GBP10/EUR15/USD20/CYP9/CHF25 charge for every amendment you wish to make to your reservation. Amendments must be received by telephone call at +357 7777 7737 or email at reservations@tophotelchoices.com during Monday - Friday 8.00 am. - 13.00 pm and 15.00 pm - 18.00 pm (GMT+2).

It is unlikely that we will have to make any changes to your travel arrangements, but occasionally we may have to make changes and we reserve the right to do so at any time. Most of these changes will be minor, and in any case the company will make every attempt to notify you of any changes before your departure. The company also reserves the right in any circumstances to cancel your travel arrangements. If we are unable to provide the booked travel arrangements, you can either have a refund of all monies paid (minus insurance premiums and amendment fees) or accept an offer of alternative travel arrangements of comparable standard from us, if available. Should you choose a refund, this must be claimed outside of 3 days prior to check-in date of the booking.

In the unlikely event that the hotelier cannot provide the booked accommodation, the client understands that the hotelier's responsibility is to find an alternative of at least a similar standard, and provide transportation as appropriate to this alternative hotel. The company shall have no liability in respect of any other costs, losses or damages existing out of or in connection with relocation of accommodation since such relocation is outside our control.

1. Your accommodation
   All successful confirmations will be issued a reference number, which is shown on the hotel voucher provided by the company. This hotel voucher shows the details of the booking made with the hotel. It is important that you check the hotel details and itinerary are correct to eliminate all possibility of misunderstanding. You must take this with you to the hotel. Likewise, if you do not receive a confirmation via email after making the booking, then please contact us. Should you experience any problems booking online, then please use the Contact Us page on our website, we will be happy to assist with any enquiries.
2. Alterations at the Hotel
   Should you decide to alter the arrangements at hotel, the hotel will do its best to accommodate such arrangements, but we will not be held responsible should they fail to do so.

From time to time, renovation or refurbishment and its associated noise are unavoidable at a hotel. Often we do receive advance notice of when it will begin, in which case you would be informed prior to making your reservation. If in any case you have not been informed, and we consider the work will have a significant effect on your stay, we will then review the option of partial or full refund.

All Tophotelchoices.com rates are inclusive of taxes, credit/debit card charges and breakfast (unless otherwise stated.) Rates are subject to change without prior notice and are only guaranteed following confirmation of the contract.

All star ratings are provided by our hotel contractors and reflect their opinion of the overall quality, comfort, facilities and service from years experience in the travel industry. They do not automatically mean that a specific facility is present. Our ratings can sometimes be higher or lower than official ratings, since the latter does not reflect the real standard of the hotel for bureaucratic or historic reasons. The following is a guide to star ratings on the site.

2 star hotels tend to be small, independently owned properties. There is likely to be a limited range of meals and facilities.

3 star hotels vary from small to medium sized properties offering more extensive facilities. Reception and staff will aim for a more professional presentation than at 2 star level, and a wider range of services, including food and drink are likely to be found. All rooms come provided with en-suite facilities. Room service may also be available.

With 4 star hotels there should be a noticeable difference in the degree of quality in the furnishings, decor and equipment. Reception areas will be more spacious than those found in lower star rated hotels. Services such as porterage, 24-hour room service, laundry and dry cleaning may be available.

5 star hotel properties should provide spacious and luxurious accommodation throughout the hotel. Flawless attention to the guest's requirements should be provided.

The total number of people (including infants and children) using the accommodation must not exceed the maximum occupancy shown on the website, otherwise you may be refused access to the accommodation or charged an additional amount.

1. Single rooms
   Single rooms and twin bedded rooms for sole occupancy are available in most hotels. Single rooms are generally smaller in size and less conveniently located.
2. Twin/ Double rooms
   Hotels often have many more twin rooms than doubles, they may occasionally allocate a twin even though a double room is reserved. If a double room is of paramount importance to you then we suggest that you contact us and we will ensure that this is requested of the hotel. In many hotels, the double rooms are made up of two single beds pushed together to make a double bed.
3. Extra beds/Triple rooms
   Hotels may provide triple room facilities, which have foldable or rollaway beds, as opposed to standard single beds. A triple room usually contains 1 Double bed plus a single or rollaway bed or three separate beds, one of which may be a rollaway bed. Either may result in a room of restricted space.

Extra beds are provided for children between the ages of 2 and 12 years but the rate does not include breakfast for them. Children over the age of 12 years will be charged as an adult, in which case a triple room rate applies if sharing with two parents. Children under the age of 2 years are regarded as an infant, a cot will be provided at the hotel free of charge (unless otherwise stated).

If you have any additional requests, these will be passed on to the relevant supplier. We will endeavour to meet any special requirements, but cannot guarantee availability.

Any complaint about the online booking or customer service or travel arrangements must be notified by email (info@tophotelchoices.com) or in writing to the company at 15, Emmanuel Roide Street, Kirzis Center, Block C, No. 20 & 21, 3031 Limassol, Cyprus. If a problem occurs, whilst you are abroad, you must inform us immediately so that the matter can be resolved. In the event that a complaint is not resolved to your satisfaction at the time, you must email or write to us within 10 days of check-out date, quoting your original booking reference number and giving all relevant information. Failure to take these steps will hinder the Company's ability to resolve the matter and/or investigate fully and in consequence, any right to compensation you may have will be extinguished or, at the very least, substantially reduced.

We request you to respect local people, and be sensitive to local customs and traditions.

It is strongly recommended that you obtain travel insurance for medical cover, cancellation, baggage etc.

Please note that the sale of travel insurance on the Tophotelchoices.com website is provided to you by our preferred partner Columbus Travel Insurance. The contract for this service is therefore between you and Columbus based on their terms and conditions. Those terms and conditions are provided on their website.

1. You accept financial responsibility for all transactions made under your name.
2. In order to make a purchase you must be over 18 years old.
3. You must make sure that all information you provide to us is true and accurate.
4. You must not use the website for speculative, false or fraudulent bookings.
5. The transmission of threatening, defamatory, pornographic, political or racist material or any material that is otherwise unlawful is expressly prohibited.
6. The site and any content may not be modified, copied or transmitted, distributed, sold, displayed, licensed, or reproduced in any way by you.
7. This user agreement is between you and the company and is governed by the laws of the Republic of Cyprus.
8. If you wish to contact us on any issue detailed in these terms you may do so by contacting us via email on the Contact Us page on our website.